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Help and advice
- Report anti-social behaviour
- Make a payment
- Request a repair
- Apply to rent a Bromford home
- Help with condensation, damp and mould
- Help with your heating or hot water, including air source heat pumps
- Pests in your home
- Add someone to your tenancy
- Your agreement when renting your home
- Ask us for permission to make a change in your home
- Get your boiler working
- Top the pressure up on your boiler
- Adjust a UPVC window latch
- Problems with trees
- CCTV and doorbell cameras
- Keeping your home safe
- Complaints
- Remove someone from your tenancy
- Your neighbourhood coach
- Leaving your Bromford home (end your tenancy)
- Report a boundary issue
- Bleed a radiator
- Adjust a UPVC door
- Replace an interior door latch
- End a garage rental agreement
- Flooding
- Thaw out frozen pipes
- Request an adaptation to your home
- Replace a bulb in a bathroom fitting
- Change a fuse in a plug
- Clean a shower head
- Gritting
- Fix a kitchen drawer front
- Align a kitchen cupboard door
- Replace a washer in a tap
- Replace a sink plug
- How to unblock a sink
- Reset a boiler
- Clean a sink gully in your home
- Difficulty paying your rent
- How to budget money
- Maximising your income
- Affordable ways of borrowing cash
- Get help with your debts
- What bills should I pay first?
- How can a bank account help me to manage money?
- Changes to your rent and other charges - rented customers
- Changes to your rent and other charges - shared ownership customers
- Changes to your charges - leasehold customers
- Changes to your charges - freehold customers
- Report tenancy fraud
- Right to buy, and right to acquire
- Swap your home with someone - a mutual exchange
- Looking after your wellbeing and mental health
- Your online account
- Rent a garage or parking space
- Replace a blown fuse in a electrical spur
- If you're struggling to pay your rent
- Advice if you have safeguarding or domestic abuse concerns
- Guidance for leaseholders
- Guidance for freeholders
- Guidance for equity loan customers
- Domestic abuse advice
- Employment and training support
- Water pipe replacement in Bourton-on-the-Water
- Electric vehicle (EV) charging points
- Fire safety
- Complaints (Test_new_page)
- Gas and other fuel safety
- Water safety
- Electrical safety
- Asbestos
- Window safety
- Section 20
- Bowlas Avenue and Woodfield Close, Sutton Coldfield
- Lift replacement works 2025-2030
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Our leadership
- Robert Nettleton
- Paul Walsh
- Martyn Blackman
- Dan Goodall
- Heather Richardson
- Paul Coates
- Peter Hawes
- Neil Rimmer
- Richard Bird
- Dame Sandra Horley
- Charles Hutton-Potts
- Jerry Toher
- Sarah Beal
- Kelly Webster
- Emma Wall
- Emma Burton
- Emma Barton
- Cecilia Tredget
- Steven Barford
- Roger Lee
- Dave Armstrong
- Helen Walsham
- Rohini Stewart
- Get in touch
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News
- Half-year results demonstrate continued financial strength
- Customers show support for sustainability journey
- Bromford secures £100m investment with UK and US investors
- Young engineer shortlisted for national award
- A personal dive into workplace racism during Black History Month 2023
- Our commitment to sustainability and becoming a net zero carbon organisation
- Bromford's financial crime specialist confronts the Aussie fraudster
- Bromford starts work on 100 rental and sale homes in Gloucestershire
- Building work underway on new affordable homes in Cradley Heath
- Residents consulted on plans to redevelop two South Gloucestershire streets
- Becoming mortgage fit
- Bromford and Legal & General Investment Management co-create sector-first £50m funding partnership
- Working in partnership to deliver new affordable homes in Telford
- Donation helps pupils walk to school safely
- Next phase of affordable housing secured at Graven Hill
- Bromford scoops silver in The 5% Club for commitment to learning and development
- £20m affordable housing development underway in Cheltenham
- Foodbank donation helps spread some Christmas cheer
- Customer contact centre awards win
- Councillor visits Bromford's new Gloucestershire development
- Customers to celebrate Christmas in their new homes
- Bromford expands sustainable finance portfolio with £127m of funding with two UK lenders
- Largest land deal for more than 200 homes secured
- Energy saving tips
- 5 Top tips on how to attract birds in your garden
- Land deal paves way for 180 new homes in Cheltenham
- Go-ahead received for new affordable homes in Burntwood
- Bromford supports new generation of housebuilders
- Bromford secures £75m funding with HSBC UK with sector-first repairs KPI
- Accelerating the careers of our female colleagues
- International Women's Day - Hazel champions homelessness solutions
- Mental health training empowers colleagues to support customers
- Bromford partners with council to provide Government-funded homes for refugees
- Official opening for our most energy efficient homes ever
- New £12m affordable housing development completed in Worcestershire
- Bromford named one of the decade’s biggest builders of social rent homes
- Making our homes more energy efficient
- Bromford's latest regeneration success in South Gloucestershire
- Forest School children further equipped thanks to Bromford donation
- Land secured for new homes in Hallow
- Bromford announces strong results for 2023-2024
- Land acquired for 100+ homes in South Gloucestershire
- Five simple tricks to boost your fire safety
- Trailblazing customer speaks to housing leaders at sector conference
- Bromford Flagship merger talks
- Bromford and NatWest agree £200m sustainable finance deal
- Stow resident commemorated at new housing development
- Cheltenham site manager scoops prestigious Pride in the Job award
- Affordable homes opened in Cotswold village
- Bromford retains A+ stable rating with S&P
- Bromford sustains sector leading performance
- My story - How I bring fight to pain
- My story – I'm a feelgood author
- My story – I made a Men Shed
- My story - I lost my home
- Transforming lives through adapted housing: Latoya and JoJo’s story
- Update on HACT Fuel Funding Vouchers
- Construction underway on new affordable homes in Gloucestershire
- New affordable homes on their way in Worcestershire
- Historic milestone for affordable housing in Gloucestershire
- Work begins on 91 new homes in Bristol
- Bromford secures new £75m sustainability-linked loan with international funder
- Bromford listed as one of the biggest builders of affordable housing
- Bromford awarded Menopause Friendly Accreditation
- Housing regeneration completed in South Gloucestershire
- Bromford partners with Vistry Group sustainable homes in Longbridge
- Bromford announces target to reduce the intensity of its CO2 output by 10%
- Bromford reports strong mid-year performance with £34m invested in existing homes and 457 new homes completed
- New technology apprenticeship opportunities
- Bromford forms new partnership to boost affordable housing in the West Midlands
- Bromford electrician highly commended at National Youthbuild UK Awards
- Bromford awarded Silver membership by The 5% Club for outstanding commitment to workforce development
- Bromford completes latest land deal for 30-home site in Gloucester
- The Staple Hill Pilot and the potential of Place-based collaboration
- Bromford retains A2 stable Moody's credit rating
- How our Data Science team is reshaping flood risk management and driving innovation
- Doing what’s right for the customer: new tools to tackle ASB
- New year handovers due for latest Bristol homes
- New year's deal secured for 95 homes in Gloucestershire
- Unlocking community potential with place-based working
- New affordable homes coming to Worcestershire after land deal is finalised
- My story - How Moe built a future with robots
- Tenancy fraud: protecting our homes
- Bromford secures land for 50 new affordable homes
- Leading the way in flexible working for tradespeople
- Demolition of Gloucestershire housing estate gets underway
- National Apprenticeship Week 2025: Bromford’s Apprentice Assistant Site Manager
- New pilot project brings tailored community support to Lichfield
- Community champion recognised for outstanding contribution to social housing
- Bromford's strong start to the year drives future housing growth
- Kerry’s journey to independence
- Bromford Flagship merger completed, creating a stronger organisation for the future
- Green light for rural housing development
- South Gloucestershire regeneration receives unanimous approval
- Land deal paves way for 100 affordable homes in Worcestershire
- Affordable housing development completed in Cheltenham
- An egg-cellent day bringing Easter cheer to Staple Hill
- 118-home development gets underway in South Gloucestershire
- RTS meters are being turned off , what you need to know
- New pilot brings place-based working to rural Gloucestershire
- Full steam ahead for new affordable homes in Gloucester
- About us
- Regeneration
- Open and transparent
- How we're doing
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Form storage
- Request an alteration form
- Test contact form for 2 Dec 24
- EH - Tell us more
- EH - Application to add or remove someone
- EH - Lease extension application
- EH - Shared Ownership eligibility
- EH - Proceeding to sell my shared ownership home
- EH - Notice to buy more shares
- EH - Lease extension application (leaseholder 100%)
- EH - Consent to change mortgage term or interest rate
- EH - Application to change from joint to sole ownership
- EH - Application to remortgage with a new lender
- EH - Application to change from sole to joint ownership
- EH - Application for additional borrowing for home improvements
- Buy the home I rent
- Business
- Careers