Due to significant demand, Customer Alterations are pausing new applications until Wednesday 16 September, if this relates to Home Ownership or Shared Ownership, these will proceed as normal.
Occasionally you may need to reset your boiler. Take a look at this video to find out how:
Before the reset, note down the fault code, e.g. F28 or F29, as this issue will need sorting - such as the example in this video of running out of gas.
To reset your boiler you simply need to hold the reset button for a few seconds.
If you need support, please get in touch.
If you're still having trouble you can request a repair.
