Due to excessive demand, Customer Alterations are pausing new applications until Wednesday 16 September, if this relates to Home Ownership or Shared Ownership, these will proceed as normal

There’s lots of information throughout this website about this, but on this page you’ll find more about our legal structure, committees, key regulators and contacts. We’ve also published a link to all our customer policies and details of the data we publish.

In this section you'll also find our legal structure, regulators and contacts.

  • Service standards

    Our service standards set out our responsibilities and what you can expect from our services.

    Learn about our service standards

  • Policies

    View or download copies of the policies that set out how we work.

    View or download our policies

  • Leadership

    Members of our Executive Board and Board.

    View our executive and board members

  • Legal information

    Read about our legal structure, regulators and the trading names we use.

    View our legal information

  • Privacy notices

    View the privacy notices that set out how we manage and use data.

    View our privacy notices

  • Modern Slavery and Human Trafficking Statement

    View our statement made in accordance with Section 54 of the Modern Slavery Act 2015.

    View our statement

  • Accessibility

    This website is run by Bromford. We want as many people as possible to be able to use this website as possible.

    Accessibility

  • Cookies

    How we uses cookies.

    View our approach to cookies