Our customer portal will be unavailable from 8am on Monday 14 October until 8am Monday 21 October due to maintenance of our systems.
Service standards
Our service standards set out our responsibilities and what you can expect from our services.
-
Dealing with pests and vermin
File type PDF -
Contractors code of conduct
File type PDF -
Looking after our neighbourhoods
File type PDF -
Sheltered schemes for older people
File type PDF -
Adaptations to customers homes
File type PDF -
Tree works
File type PDF -
Nuisance, anti-social behaviour and hate crime
File type PDF -
Customer alterations
File type PDF