We're receiving more calls than usual, so it might take longer to get through. If your enquiry is not urgent, you can manage your account online or find answers here on our website, get help and advice.
All help and advice
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Add someone to your tenancy
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Adjust a UPVC door
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Adjust a UPVC window latch
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Advice if you have safeguarding or domestic abuse concerns
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Affordable ways of borrowing cash
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Align a kitchen cupboard door
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Apply to rent a Bromford home
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Asbestos
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Autumn Safety
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Bleed a radiator
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Building safety
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Building safety - Berkeley House customer information
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CCTV and doorbell cameras
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Change a fuse in a plug
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Changes to your charges - freehold customers
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Changes to your charges - leasehold customers
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Changes to your rent and other charges - rented customers
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Changes to your rent and other charges - shared ownership customers
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Clean a shower head
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Clean a sink gully in your home
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Communal areas
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Complaints
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Concerns about groups, gangs or young people
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Contents insurance
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Criminal damage and vandalism
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Dangerous dogs and nuisance pets
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Dealing with hate crime
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Domestic abuse advice
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Drugs, substance misuse or drug dealing
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Electric vehicle (EV) charging points