Due to significant demand, Customer Alterations are pausing new applications until Wednesday 16 September, if this relates to Home Ownership or Shared Ownership, these will proceed as normal.
With lighter days and milder weather, spring is a great time to open up your home and enjoy more time outdoors. But a few simple precautions can help keep you and your home safe this spring.
Around the home
- As the weather improves, many people start opening windows more often If window restrictors are fitted, check they are working properly before opening windows
- Never leave windows wide open and unattended
- When heading out, remember to close windows and keep valuables out of sight
Slips and trips outdoors
- Damp weather over winter can lead to moss and algae building up on paths, steps and patios
- Mossy surfaces can be very slippery, especially after rain
- Regularly sweep or brush moss away to reduce the risk of slips and falls
- Take care in communal areas and report any concerns if surfaces become unsafe
Battery safety in the home
- Lithium-ion batteries are commonly found in everyday items like phones, laptops, power tools and e-bikes
- Always use the correct charger and follow the manufacturer’s instructions
- Avoid overcharging batteries or leaving them plugged in overnight
- Do not charge batteries near flammable materials or on soft furnishings
- If a battery becomes hot, damaged or swollen, stop using it and dispose of it safely
E-scooters and e-bikes
- Store e-scooters and e-bikes safely and never block hallways, stairwells or communal exits
- Charging should only take place in suitable areas and never in communal spaces
- If you’re unsure where storage or charging is allowed, speak with your Neighbourhood Coach
