Skip to main content

Did you know that most repairs around the home are actually pretty simple to fix without calling an engineer out? Our how-to guides talk you through simple checks and repairs you can do so that your fault is solved within minutes and hours rather than days and weeks. Check our information for customers about coronavirus, read our FAQS, and find out how we're keeping you safe when we visit.

Request a repair here or visit My Account to check on a repair.

If you are a Severn Vale customer to report a repair via your SVHS portal.

If you are a Merlin customer please report your repair through the form on the contact us page. 


The guides below will help you to look after your home.