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Our open approach

Part of our DNA is about being good. Although this is reflected in lots of ways, one of the key areas is the open approach we aim to take around the delivery, investment and performance of our services.

There’s lots of information throughout this website about this, but on this page you’ll find more about our legal structure, committees, key regulators and contacts. We’ve also published a link to all our customer policies and details of the data we publish.

In this section you'll also find our legal structure, committees and key regulators and contacts.

Looking for a policy or statement?

We’ve published a link to all of our policies and statements, including our lettings policy, complaints policy and our slavery and human trafficking statement, which you can access by clicking on the link below:

You can also view more information about:

  • Bromford receives funding from the Homes and Communities Agency to build homes - they require us to publish details every quarter of all expenditure of £500 and above incurred in delivering the HCA-funded schemes:

    View the HCA scheme costing data to March 2018

  • In this report we set out more detail of our gender pay gap and bonus pay gap along with the number of male and female colleagues in each quartile of our pay bands. You can find below our reports for the last four years. We have reports below for Bromford and Merlin Housing Society

    Gender pay reports

    Bromford gender pay gap report 2024

    Bromford gender pay gap report 2023

    Bromford gender pay gap report 2021

    Bromford gender pay gap report 2020 

    Bromford gender pay gap report 2019

    Merlin gender pay gap report 2019

    Bromford gender pay gap report 2018

    Merlin gender pay gap report 2018

    Bromford gender pay gap report 2017

    Merlin gender pay gap report 2017

  • Our policy is to get best Value for Money and Social Value through our procurement of goods, services and works, which is usually best achieved by encouraging fair and open competition amongst suppliers.

    The process used to award contracts varies in detail, depending on the value and risk of the proposed contract.  The greater the contract value or risk, the more rigour we apply before contract award. Contracts below £25,000 are considered to be low value, however, best value for money still needs to be demonstrated.

    For contracts above £25,000 our procurement is undertaken in accordance with Public Contracts Regulations 2015 and other relevant legislation.  Key features of our approach include the following, applied as appropriate depending on the particular circumstances of any individual purchase:

    • Proposed purchase may be advertised on one or more of the Housing Procurement Portal, the Government’s Contracts Finder website and the Official Journal of the European Union (OJEU);
    • The capability of suppliers to meet our needs is assessed;
    • Competitive bids are obtained by quotations or, for contracts above £100k, by tenders;
    • Procuring through the Housing Procurement Portal ensures a secure, transparent and auditable process.
    • Best value for money needs to be demonstrated and
    • Social value opportunities are considered and pursued where possible.
  • The National Fraud Initiative (NFI) is an exercise that matches electronic data within and between public and private sector bodies to prevent and detect fraud. It is essential that Bromford have adequate controls in place to prevent and detect customer fraud and error. The NFI exercise allows potential fraudulent customer applications and those customers who may be committing social housing fraud to be identified.

    For more information about how we process your data please read our privacy policy.

  • The information contained on this website is for general information purposes only.

    The information is curated by us from various sources, including public sector information licensed under the Open Government Licence v3.0.

    We endeavour to keep any information up to date and correct, but we can't guarantee its accuracy.

    In no event will we be liable for any loss in connection with the use of this website.

    Publishing links to an external website does not imply a recommendation of that site.