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Phone issue alert

We're aware of an issue affecting our phones today that may mean you suddenly get disconnected.

We are working to resolve this issue as soon as possible. If it happens to you please try calling us again or if your call is not urgent, please try us again tomorrow. 

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Your home improvements

We want all of our customers to have the right home: one that meets your needs and which you can afford. 

Fancy making a change to your home? You may want to add your own personal touches. You can request to make a home improvement or apply for an aid or adaptation to your home below. 

Your home improvement is likely to need our permission, so before you start any work, please check through the FAQs below.

Our planned improvements

As your home gets older we may need to replace or improve things such as bathrooms, kitchens and doubling glazing.

Click on the link below to find out how we carry out planned improvements to your home and find frequently asked questions.