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Alterations request

Unfortunately, due to the recent increased demand for customer alteration requests, we are no longer accepting any new applications. We have had to take the decision to temporarily close our portal to allow us to process the requests that we have already received.

We apologise for any inconvenience this may cause and aim to be able to start taking new requests after the 31st August 2021.

If you are a homeowner or if your request is in regards to an adaptation for medical needs then head to our contact us where you can reach our customer services team.