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Service updates

As we return to normal, here's how you can contact us:

We are now starting to contact customers to rebook missed repair appointments.

Service updates here



Infographic representing a timeline of Bromford property numbers starting from 1960s where Bromford owned 250 homes to 2021 where we owned 44'962.

Bromford was formed in 1963, with an objective to meet the growing demand for housing across the West Midlands and surrounding area.

Over the following 50 years the housing association has grown, organically and through partnerships and mergers, to own over 40,000 homes across the Central and South West of England with individual relationships with over 100,000 customers. We are now a top 15 housing association nationally.


Tick icon We invest in homes and relationships so people can thrive.

Tick icon We focus on our core business with over 80% of our revenue from social and affordable housing.

Tick icon We have published our new Sustainable Finance Framework.

Tick icon We focus on our key geographies with over 50% of our homes in four key areas.

Tick icon We aim to deliver 11,000 new homes by 2029.

Tick icon We have an agile business plan and are a strategic partner to Homes England.

Tick icon We maintain sector leading credit ratings (A+/A2) through our financial framework. 


Key metrics 2020/21 2020/19
Turnover £266m £271m
Surplus after tax £62m £48m
Operating Margin 31% 30%
Asset Gearing 38% 40%
Interest Cover (EBITDA-MRI) 1.9x 1.7x
Homes Owned 44,962 44,000
Housing Completions 902 1,027

Corporate updates

Use the links below to get a closer looks at our strategy for new homes and partnerships, latest news and updates, historic financial performance, our up to date credit ratings, and our current regulatory judgements.

Outstanding securities

ISIN Pricing date Maturity date Original amount issued Outstanding amount Coupon
N/A May-20 May-61 £100m £100m undisclosed
ISIN: XS2138374603 Mar-20/Jul-20 Mar-54 £140m £140m 2.554%
N/A Mar-20 Mar-59 £40m £40m undisclosed
N/A Aug-19 Aug-33 £50m £50m 2.260%
N/A May-19 May-39 £100m £100m 3.010%
ISIN: XS1815429342 May-18 May-48 £300m £300m 3.125%
N/A Jan-15 Jan-55 £40m £40m 3.870%
N/A Nov-13 Nov-43 £35m £35m 5.250%
N/A Sep-12 Jun-37 £61m £61m 4.930%


Contact details

If you'd like to talk to us about investor relations, please contact:

Imran Mubeen, director of treasury

Call on 07711 221464 or email

You can also register for investor updates.