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Coronavirus national lockdown

Please head to our Coronavirus FAQs for more information on our response to the announced Tier 5 national lockdown. [Updated 05/01/2021 at 22:37]


Annual Performance Reviews 2019

We publish annual performance information on how we've performed in local areas specifically for our local authority partners.

These local reviews are held in partnership to allow both parties to look at what we've learned working together over the last financial year and to set out our plans for the coming year.

In line with our on-going quest to be open and transparent we publish this information here online.

Performance information by local authority for the year ending March 2019 (Excel)

Customer Annual Review

Our customer annual review aims to provide you with an update on how we've performed over the last year. We've also taken the opportunity to share with you some of the priorities for the year ahead. View our Customer Annual Review.