Our customers are the reason we're here. Listening to our customers is crucial in helping us improve what we do which is why we have a customer engagement strategy. So by getting involved with us, you can help us test and develop new services as well as helping us improve what we're doing already.

We know you all have very different time commitments and ways you’d like us to get in touch with you. That’s why we’re really flexible and have a range of different options for you to choose from. There are customer-led groups you can join and one-off projects you might like the sound of. We organise in-person and virtual meetings to suit the needs of the many.

We are committed to representing the views of our diverse customer base and will enable customers to engage in the way that suits them best. We are keen to hear from as many customers as possible, but we particularly want to hear from those from an ethnic minority background, the LGBTQ+ community, customers under the age of 45, shared owners, leaseholders, carers, and customers living with a disability. The list isn’t exhaustive.

We genuinely appreciate what you do and will always recognise your contributions and say thank you.

If you're interested in finding out more contact Delphine Guillemoteau, Customer Involvement Officer, delphine.guillemoteau@bromford.co.uk