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We are urging everyone to play their part in tackling and raising awareness of domestic abuse with the launch of a new domestic abuse policy and toolkit. 

View the policy and toolkit here.

Domestic abuse can affect anyone regardless of age, gender identity or reassignment, race, religion, class, sexual orientation, or marital status and the new policy is designed to reemphasise that all customers should feel safe in their own home. It applies to all customers that our colleagues, contractors, and third-party organisations work with and will help us respond more effectively when incidents of domestic abuse arise. 

On top of that, a new domestic abuse toolkit has recently gone live on the Bromford website, giving customers more information on what constitutes domestic abuse, how you can report a concern, and a database of organisations who can offer additional independent advice and support.


It comes as ONS figures show that the number of domestic abuse-related crimes in England and Wales rose by 6% up to 31 March 2021. A Bromford colleague plays dinosaurs with a customers' young son

Hazel O’Halloran, our homelessness lead, said: “Bromford believes everyone has a right to live their lives with dignity, respect, and freedom from abuse, violence, fear, and exploitation. 

“We take domestic abuse very seriously and are committed to handling any reports of domestic abuse sensitively and appropriately to work with victims and survivors to find solutions and offer protection. I would urge people to have a read of our new toolkit, which is full of useful national information, and if you or a neighbour have any concerns you should contact your neighbourhood coach or one of our partner organisations without delay.” 

In 2020, we won a national award for our #DontDoNothing safeguarding campaign, which encouraged colleagues to be aware of safeguarding issues and to raise concerns. Our new domestic abuse policy will be included in internal training to ensure colleagues can confidently and competently identify, respond to, and report concerns. 

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