Neighbourhood coach search
Your first point of call for queries relating to your home, tenancy and your community is your neighbourhood coach. Use the search below to find your neighbourhood coach.
Type in your FULL postcode without a space into the field below.
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You can find your neighbourhood coach details on your customer portal.
To register follow the steps below:
1. head to: www.bromford.co.uk/createyourpassword
2. create a password for your account and confirm your email address
3. enter your new tenancy reference number, which you can find on your latest rent review letter if not contact us, to start using your account straight away
About our neighbourhood coaches
We realise that the key to strong, successful communities are the people who live within them. That’s why our neighbourhood coaches focus on what people can do, what they can bring to their community and how they can make the most of their talents.
Being at the heart of the community, neighbourhood coaches will connect customers with local services, community groups, local clubs, voluntary organisations and each other to help build thriving neighbourhoods and resilient individuals.
Our approach isn’t about doing things for people, it’s about empowering them to get what they want out of life, and the benefits of this include long-term sustainable communities that fix things for themselves – reducing dependency on the welfare state and improving society for all.