Use your online account

You can do lots of things with us in your online account. Things like:

  • make a payment
  • request a repair
  • report anti-social behaviour
Go to your online account
a bromford colleague sitting in a van using a tablet

Speak to your neighbourhood coach

Your neighbourhood coach should be your first point of call for questions about:

  • your tenancy agreement or moving home
  • your local community, including anti-social behaviour
  • making your home work better for you, if you have an illness or disability
Contact your neighbourhood coach now
a bromford neighbourhood coach talking to a customer, while walking in their local community

Shared owners and Leaseholders 

Take a look at our dedicated pages if you own or lease your home. You can find things like:

  • contact details 
  • links to articles and help pages
  • buying more shares in your Shared Ownership home
Shared owner and leaseholder support
Can I Buy More Shares

Call us

It's much faster to do things online, using our live chat, or your online account.

If you'd prefer to call us, you can speak to a colleague in our contact centre weekdays 8am to 6pm, excluding bank holidays.

Call us on 0330 1234 034
A Bromford customer services colleague using a headset to talk to customers

Do you have a HR or media enquiry?

If you're a customer, please don't report repairs or submit complaints using this form, you should use another option on this page.