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Information for customers about coronavirus

We’re continuing to provide all of our services and support to customers while following the advice from the government and Public Health England. If you’re self-isolating and we’re due to visit please let us know. Read more here.


Contact Us

Some of you haven’t always been Bromford customers. If you were a customer of Merlin or Severn Vale before our partnership began then please click on the button below to contact us.


If you're a Bromford customer your first point of call for tenancy queries and your community is your neighbourhood coach.


You can do certain things quickly right here on our website.

Our customer area offers information, help and advice to help you manage your home.

Visit My Account to view your personal details, request a repair, pay online, make a complaint and check your rent account. You can create an account here.


Send us an enquiry

Have you checked your dedicated customer area for the answer first?

We will never share your details as guided by the Data Protection Act.

Call us on 0330 1234 034

Emergency calls (danger to life or property) are answered 24/7. Calls are charged at local rate.

Our phone lines are open 8am to 6pm Monday to Friday and Saturdays 9am to 5pm.

Contact us on social media

 Our social media accounts are manned up until 9pm.


For the latest news follow us @Bromford 



Safeguarding is everybody's responsibility

We all share the responsibility for safeguarding and promoting the welfare of children, young people and adults. Read our safeguarding statement and find out how to report a safeguarding concern here.


Do you have land to sell? 

We'd like to hear from you. Find out more on our land page.


Got a product or service to sell us?

Tell us more using our Procurement Portal.


Send us a letter:

Bromford, Venture Court, Broadlands, Wolverhampton, WV10 6TB