Contact us
If you're a Bromford customer your first point of call for tenancy queries is your neighbourhood coach.
You can do certain things quickly right here on our website.
Our customer area offers information, help and advice to help you manage your home.
Visit My Account to view your personal details, request a repair, pay online, and check your rent account. If you don't have an online account yet, follow the link below to set one up.
Create your online Bromford customer account
Our phone lines are open 8am to 6pm Monday to Friday and Saturdays 9am to 5pm.
If you'd like to us to call back at a time that is convenient to you, request a callback.
Emergency calls (danger to life or property) are answered 24/7. Calls are charged at local rate.
Some of you haven’t always been Bromford customers. If you were a customer of Merlin or Severn Vale before our partnership began then please click on the links below to contact us.
Head office address: Bromford, 1 Exchange Court, Brabourne Avenue, Wolverhampton Business Park, Wolverhampton, WV10 6AU
If you need to make a complaint, head to our make a complaint page.