We’re upgrading our repairs system to help us provide a better service for our customers.
From 2pm Friday 13 February to 8am Tuesday 17 February, we will be running an emergency-only repairs service. You can report emergency repairs on 0330 1234 034 or non-emergencies repairs via your customer portal. Thank you for your patience while we make these improvements.

Built exclusively for the over 55s, our range of 1-2 bed apartments will enable continued independence whatever stage of retirement you’re at. There are a range of things included within the schemes dependent on what your needs are.

When moving into a retirement scheme, you will:

  • have an initial assessment to understand your needs
  • receive support when moving through our assisted move service helping sell your home
  • have access to a pendant alarm should that when pressed will alert the onsite care team

What is in included with retirement living

  • dedicated scheme manager who attends the scheme weekly
  • state of the art contact system which is available 24 hours a day, including Christmas
  • a range of activities from coach trips and armchair aerobics to sing-a-longs and fish and chip suppers
  • facilities co-ordinators available to complete day-to-day repairs and report repairs on your behalf when needed