Results:
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New pilot project brings tailored community support to Lichfield
We have launched a new place-based working (PBW) pilot in South Lichfield, that will improve services for 918 households.
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An egg-cellent day bringing Easter cheer to Staple Hill
Customers in Staple Hill enjoyed an Easter surprise, after colleagues took to the streets in a specially decorated van, complete with adorable rabbit ears to hand out chocolate treats. Showcasing how place-based working allows us to improve community engagement.
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Cooking up success: investing in our customers' potential
At Bromford our commitment to supporting our customers is central to creating vibrant communities and unlocking new opportunities. Sophia Sharma, one of our customers who has recently embarked on an entrepreneurial journey by launching her very own dumpling business.
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Marking one year of place-based working, Bromford's Bristol pilot sees customer satisfaction soar to 100%.
Bromford is marking the first anniversary of its place-based working pilot in Staple Hill, South Gloucestershire. Over the past year, this new way of working has led to higher customer satisfaction, quicker response times, and stronger relationships between colleagues and the community.