Service standards
Our service standards set out our responsibilities and what you can expect from our services.
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View Dealing with pests and vermin
Dealing with pests and vermin
File type PDF -
View Contractors code of conduct
Contractors code of conduct
File type PDF -
View Looking after our neighbourhoods
Looking after our neighbourhoods
File type PDF -
View Sheltered schemes for older people
Sheltered schemes for older people
File type PDF -
View Adaptations to customers homes
Adaptations to customers homes
File type PDF -
View Tree works
Tree works
File type PDF -
View Nuisance, anti-social behaviour and hate crime
Nuisance, anti-social behaviour and hate crime
File type PDF -
View Customer alterations
Customer alterations
File type PDF -
View Dealing with your complaint
Dealing with your complaint
File type PDF -
View Landscaping
Landscaping
File type PDF -
View Responsive repairs
Responsive repairs
File type PDF -
View Your new home
Your new home
File type PDF -
View Keeping your home safe
Keeping your home safe
File type PDF -
View Communal cleaning
Communal cleaning
File type PDF