Our policies are changing

Bromford, Flagship and LiveWest (BFL) have merged. We’re reviewing our policies and bringing them together so we have one set of policies across BFL. You may see some policies change or be replaced while this work is underway. We’ll keep this page updated as new BFL policies are published.

Customer policies

Policies that inform how we work and our responsibilities to our customers and partners.

Health and safety policies

Business and governance policies

Want to have your say on our policies?  

Get involved
A Bromford colleague standing outdoors with a man in a black t-shirt, in a communal space outside a brick residential building