General Shared Ownership help
We know that our customers need information about all areas of home ownership. You can find a wide range of information about your home. Read some of our articles in this section, or contact the team here.
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Your Shared Ownership home hub
Find support here to help with anything you might want to know about your Bromford home.
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How do I pay my rent?
As a homeowner you are responsible for paying service charges, ground rent and other fees. If you are a shared owner, you are responsible for paying rent and buildings insurance to us.
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Your buildings insurance with Bromford
If you own a share in your property or 100% of an apartment, we arrange the buildings insurance on your home and you will have to pay for this.
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Administration charges
Administration fees are charged for a range of services provided to homeowners.
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Home ownership guides
Bromford's Home Ownership guides are a comprehensive resource designed to support you at every stage of your homeownership journey.
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Find your neighbourhood coach
Your first point of call for queries relating to your home, tenancy and your community is your neighbourhood coach.
Can I buy more shares?
As a Shared Owner you may be able to buy more shares in your home depending on the terms of your lease. This is called staircasing, and it enables you to increase your share in your home. You can purchase additional shares in one go or over time, but the price you pay will always be based on the current market value of your home. Read some of our articles in this section, or contact the team here.
Leaseholder information
Are you a Shared Ownership leaseholder or 100% leaseholder? Here you can find help and support with anything you might want to know about your lease.
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Your lease hub
Are you a Shared Ownership leaseholder? Here you can find help and support with anything you might want to know about your lease.
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100% leaseholder
Are you a 100% leaseholder? follow the link to our guidance page.
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Administration charges
Administration fees are charged for a range of services provided to homeowners.
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Changing your home from single to joint ownership
If you own a shared ownership property we will need to agree to any changes to the person/people who are named as the legal owners.
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What happens when someone passes away?
If a Shared Owner or leaseholder sadly passes away, please inform us as soon as possible and provide the necessary supporting documentation as detailed on this page.
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Our joint responsibilities
The lease is a legal contract between you and Bromford which sets out our joint responsibilities. As a shared owner you have a leasehold interest in the property and Bromford is the landlord.