We’re upgrading our repairs system to help us provide a better service for our customers.
From 2pm Friday 13 February to 8am Tuesday 17 February, we will be running an emergency-only repairs service. You can report emergency repairs on 0330 1234 034 or non-emergencies repairs via your customer portal. Thank you for your patience while we make these improvements.

Lenders to use

There are different lenders out there, and some offer better services than others. 

Banks are regulated, and you can speak to someone in person about your situation. they can offer loans or overdrafts. 

Credit Unions can offer loans at competitive rates. They also offer saving accounts. The rates they offer may differ or be more than those offered by high street banks. An internet search will help you to find your local credit union.

Payday loans are a quick way to get small sums of cash when you're in a tight squeeze. There are many payday loan companies. 

However, many offer high-interest rates which may mean you're paying back even more than you originally borrowed. 

Loan sharks are unlicensed money lenders and should be avoided when looking for a loan. 

You can also: 

  • call the Illegal Money Lending Team on 0300 555 2222. 

  • text LOAN SHARK and the details you want to pass on to 60003.