We're launching our new customer portal later this year - keep up to date with all the key updates you need to know on our dedicated launch information page
Log in below to access your online account. If you haven't already set up an account, you can create an account. You'll need your tenancy reference number in order to do this.
If you are a legacy Merlin customer you can find your customer area here.
Visit the customer area for lots of useful information, help and advice.
Keep your data secure - After you have finished using your online account, remember to logout using the link in the top right of this page.
Do you have a query about your rent or service charge? Check our FAQs and submit a query here.
Report ASB or help us to shape our services by giving us feedback about a service you've received below.