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We're launching our brand new customer portal with a new easy-to-use design, it puts you firmly in control of your tenancy. It will allow you to access the things you need to, at the touch of a button.

With your new online account you can: Mobile mock up of payments account page of new customer portal. It shows the layout of the customer address, main account, sundry account, recharge account and where to click to make a payment.

  • pay your rent or make a payment anytime
  • request a repair from your smartphone or tablet
  • view your account(s)
  • access help and advice
  • view your upcoming appointments 
  • view and amend personal details 

Our new customer area will also boost your payment options and cut down wait times. You'll be able to make card payments on our secure payment page or through a new automated telephone payment line.

During the process of getting the new portal live there will be some changes to our services to you, please see below those expected to change:

- Registration/create an account: during this time we are switching off the ability to register or create an account for our current customer portals as the new portal will be available in June.

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