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Paying your rent - view our customer guide for helpful information and advice

You may have heard of Welfare Reform in the news. We are working on identifying customers affected by the various changes and offering them money advice so that they can manage any reduction in income. 

An important thing to know about is Universal Credit.This is a single monthly payment for people in or out of work, which merges together some of the benefits and tax credits that you might be getting now. UC takes several weeks from making a claim until you receive your first payment of one month’s benefit. For some claimants, there will be seven days with no benefit at all.  There is a risk that you may get behind with your rent and other bills while you wait.

You can find out more HERE.