Skip to main content

Welcome to Bromford's information pages for staying safe in your home. We take your safety very seriously and believe it's important for you to live safely - not just for the sake of you and your family but also for those that live around you.

Fire safety

Here we provide you with access to information and films on fire safety in the home, including a link to Staffordshire Fire and Rescue Service's very own 'SugaFlames' and their take on the hit single Push the Button (to the right), which reminds us on the importance of testing our smoke alarms.

To find out more information on fire safety or to contact your local fire and rescue service to arrange a free home fire safety or fire risk check please use the local fire service links below

This leaflet 'stay safe from fire in your home' gives you some great guidance on how to stay safe from fire while living in one of our properties, but as a summary you should:

  • Never leave cooking unattended or get distracted while cooking
  • Always ensure cigarettes and candles are fully extinguished at night
  • Don't overload electrical sockets or extension leads
  • Make sure you know your escape plan and you have no obstacles in your way if you need to use it
  • And finally always test your smoke alarm each week.

Smoke alarms

Did you know? You're twice as likely to die in a fire if you don't have a working smoke alarm.

All our homes should have at least one smoke alarm fitted to each floor of your property. For example if you live in one of our bungalows then you would have one smoke alarm but if you live in one of our three storey town houses you should have at least three smoke alarms installed.

Our alarms are mains wired with a back up battery. We will check these alarms once a year when we visit your property to check other things (like in a gas service), however it is your responsibility to check these at all other times.

We (and the fire service) recommend you:

  • Test them every week by pushing the test button on the alarm
  • Keep it clean using a vacuum nozzle or brush to remove cobwebs and dust from on and around the alarm
  • Don't paint over the alarm
  • If you can't reach it use a broom handle or similar. You should replace the battery when needed. Never remove the battery except to replace it. 

If you don't have a smoke alarm or your alarm doesn't work report it as soon as you can by calling 0330 1234 034 and we'll send someone out to fix it for you.

Remember: 'Smoke Alarms Save Lives', so push the button to check it's always working.

Gas and electrical safety

By law we must service our gas appliances every year and provide you with a copy of the gas certificate. This helps us to ensure the gas appliances in your home are safe and in working order. A gas engineer needs to come into your home to do this and we'll make an appointment with you in advance. If the suggested time and date is not suitable, you will need to rearrange this with us.

Bromford surveyor Nick shows you below what to expect on an annual gas service and how to test your Smoke and CO Alarms.

We also test that your home's electrical system and fitted appliances are safe. We'll contact you when we need to do this. Please make sure you give us access to your home so that we can complete these important safety checks. It is required by law so it's vitally important we can carry out these checks.

If you've run out spare plug sockets, you may be tempted to use multiple appliances using a multi plug adaptor. Depending on the appliances you plug in and the amounts of power they generate, it could overload and possibly cause fire. Check the appliances you are plugging in by using this socket overload calculator.

Carbon monoxide alarms

Carbon monoxide (CO) is known as the 'silent killer' as it is colourless and odourless. It can come from faulty appliances powered by any fuel that burns. These include gas, solid fuel and oil fuels. CO alarms detect the presence of this poisonous gas.

We fit a CO alarm in our customers' homes with an open flue or chimney. If you don't have an open flue or a chimney, you can buy a CO alarm from most hardware stores. We'll test your CO alarm each year but you should also regularly test it. Please make sure you replace the battery when needed. For further CO advice click here.

If your alarm is not working contact us on 0330 1234 034 and we'll arrange an emergency repair for you.

Thank you to The Katie Haines Memorial Trust for the use of their video. You can find out more here.

Appliance safety

Do you have an appliance which is more than 12 years old? Register it with 'Register my appliance' The manufacturer will be able to warn you on any product safety issues.

To register, click here.

If you have a Beko, Flavel or Leisure gas cooker which is more than six years old and has a separate oven and grill, there could be a risk of carbon monoxide poisoning. We advise you to contact Beko urgently.

To find out more, click here.

Your local fire service

Select the appropriate fire and rescue service for your area: