Skip to main content
Allpay will be unavailable between Friday 2 December until 4 December 2016

Please be aware that you will be unable to pay your rent through Allpay from 10pm on Friday 2 December through to 10pm on Sunday 4 December 2016 while essential maintenance work is carried out to their website. This affects the mobile payment app, internet payments and telephone payments.

You will be able to make payments at the Post Office and PayPoint outlets during this time. Payments by Direct Debit will not be affected.

Thank you for your patience during this time.

Close

You can pay your rent easily in the following ways:

Direct Debit Online payment At a Paypoint location By telephone

If you live in a Bromford supported scheme, talk to the person who manages your home. If your tenancy used to be with Fosseway or Homezone housing association, find out about rent free weeks here.

Direct Debit

 

  • Paying by Direct Debit is by far the simplest way to pay your rent. To pay your rent by Direct Debit print out this Direct Debit form, fill it out and mail it to: Bromford, Venture Court, Broadlands, Wolverhampton, WV10 6TB.

  • Paying by Direct Debit is a simple and quick way to pay your rent and other regular payments straight from your bank or building society account. Payments are taken automatically so you don't have to worry about forgetting to pay.

    It also offers a payment guarantee - so, if the bank or we make an error, you can be refunded by your bank or building society straight away. We will always let you know if there are any changes to the amount or your Direct Debit and will give you at least 10 working days advance notice.

     

Online

 

  • If you have a payment swipe card you can pay your rent online at any time using the allpay website or free mobile app.

    If you don't have a payment swipe card yet you can order one here.

  • We use allpay for online rent payments, a secure bill payment service. To sign up, visit the allpay website and follow the step by step instructions. You'll need to have a payment swipe card first and your debit or credit card to complete the sign-up process.

    If you don't have a payment swipe card yet you can order one here.

    You'll need the reference number on your payment swipe card and your debit or credit card details to make a payment.

    The allpay mobile app

    If you own an Apple, Android or Windows smartphone you can download the free mobile app from the Apple App StoreWindows Phone store or Google Play to make a payment.

     

  • If you're unable to use your payment swipe card please contact us on 0330 1234 034.

     

At a PayPoint location

 

Phone

  • You can use your payment swipe card and debit or credit card to pay your rent over the phone. The allpay bill payment line is open 24 hours a day, 7 days a week on 0844 557 8321.

    If you don't have a payment swipe card yet you can order one here.

  • If you can't use your payment swipe card, don't worry - you can still make a payment. You'll need your customer reference number instead. If you don't have your customer reference number either, call us first on 0330 1234 034 before calling 0844 5578323. 

    Alternatively you can also call Bromford on 0330 1234 034 to make a payment. Our lines are open Monday to Friday between 8.30am and 5.30pm.