How to prepare before you bid if you're an existing customer

If you’re open to working with a neighbourhood coach to get to where you want to be, we could be the perfect partnership. Because at Bromford we’re all about investing in people – and that means spending time to get to know you and developing a relationship that is based on mutual trust.

Why is this important? We know that a great relationship helps us support you in achieving your goals as well as enhancing the community as a whole. 

Before we would consider you for another Bromford home you must have maintained all of your tenancy conditions with us.

This means that you will have paid your rent regularly and on time, have no rent arrears or other housing debt, no record of anti-social behaviour, and we should have no concerns regarding gaining access to your home to visit you or carry out checks and repairs. These do not demonstrate the commitment we look for in our customers.

If you're leaving Bromford and moving to another home, your new landlord will ask us for a reference. We are obliged to let them know if you have breached your tenancy conditions.

When you leave your home, it should be in a good livable condition - clean, tidy, free from rubbish, in a good decorative condition, in good working order and no repairs outstanding.

If you have not left your home in good condition we will have to take measures to put it right before someone else is able to live there. Any money spent in getting the property into a good livable condition will be recovered from you. We will take court action to recover these costs if necessary.

As this is a breach of your tenancy we are obliged to let your local authority and your new landlord know which may prevent you from moving into your new home or accessing social housing in the future.

When you leave your home, we will visit you to inspect the property. If there any outstanding repairs that you are responsible for, we will expect these repairs to be completed and inspected before you leave. 

If we feel that you're not ready to move, we will discuss our concerns with you and talk through the measures you need to put in place before you can move to another Bromford home.

It's essential that you make time for us to visit you. f you are not available to let us visit you we will have to move onto the next applicant.

We believe that with the right home we can all achieve more in life. Therefore, we won't want you to sign up for a home you can't afford.

We will carry out a financial assessment which may take up to an hour and we'll do this either over the phone or in one of our offices. This will help us to understand the level of money advice and support you may require.

Before you bid, you need to make sure you have enough money saved. You will need to provide a month's rent in advance, cover the cost for removals and any new furniture you might need.

A typical month's rent is around £450-500 and removal costs could be around £250-300. You will need to have these funds saved before you bid.

You need to make sure you apply for a home that suits your needs and is in an area you want to live in, both now and in the future.

Please ensure you read the advert carefully before you bid. Sometimes you will need to have a connection to the area and have evidence to show this. This connection could be through work, family or a partner with a connection to the area you want to live in. 

If you have found a home that needs an adaptation to be carried out, such as a walk in shower or stair lift to be fitted, you need to make sure you have applied for funding and have an agreement for the work to be carried out before you bid on the property.

It is important you bid on properties that are suitable for you. Please speak to the company that are funding any alterations before you bid on a property.  

If you bid on a Bromford home, you will need to produce identification for everyone living in the property who is over 18. 

You may also be required to give us proof of your housing need where necessary. We use this to verify your band if your local choice based lettings scheme hasnt already carried out these checks when you registered with them.

We may need to show potential new customers around your home while you are still living there. We will contact you to agree a convenient time for you.

With housing in short supply, we aim to let our homes quickly, so you may need to be prepared to move home at short notice.

If you're keen to move to a new home, it would help for you to start thinking about packing non-essential items and getting rid of things you no longer need. If time is short and you need to move quickly it will really help take the stress out of moving home.