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Shropshire people have their say

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Bromford hosted a ‘Have Your Say’ event in partnership with Circle and Stonham Home Group (who make up Shropshire Support Partnership) to ask local people what they want from the partnership and give them an opportunity to feedback on the service now it has been running for over a year.

Shropshire Support Partnership delivers a number of services across Shropshire including specific support for young people, mental health and transport solutions for more rural areas not well served by public transport.

Catherine Ashley, service manager for Shropshire, Telford & Wrekin said: “As a partnership we have been able to deliver a much improved service and reach more people than we were individually in Shropshire. Before the partnership we supported 100 customers in the first quarter of the year but that has now increased to over 5,000 support contacts in the same time period.”

Shropshire Support Partnership: Customers share their feedbackCustomers are able to access drop-ins, food banks and furniture services, a walking for health group and learning to cook on a budget. Catherine also said that there will be a 24-hour crisis services for anyone needing it over the festive period: 01691 656525 or

Alice Blakeman, senior client services manager for Stonham in Shropshire said: “Working in partnership is a big change and we want to ensure it is working for our customers. This event is to find out what customers think and how we can improve and identify any gaps and reach people who don’t know about us. Drop ins have gone really well and ensure we can reach out to more people.”

Phil Tinsley from Circle Support said: “We’ve gone from a 12-bed hostel to a public access community hub. It’s been a steep learning curve but now we’re established and seen as a community resource more than just a homeless hostel.”

Advice and solutions are available from the following hub services across the county:

Stonham-Whitchurch, 35 Dodington, Whitchurch, SY13 1EN – 01948 667068

New Century Court, Victoria Street, Oswestry, SY11 2BP – 01691 656525

Brook House, 133 Abbey Foregate, Shrewsbury, SY2 6AU – 01743 344101

Parish Rooms, 18 St Johns Street, Low Town, Bridgnorth, WV15 6AG - 01746 762015

4 Upton Lane, Monkmoor, Shrewsbury, SY2 5RR 01743 242637

4 Beagle House, Eskdale Road, Shrewsbury, SY2 5GA, 01743 359676



“I was involved in a lot of criminal activity, drinking and taking drugs and ended up in prison. Whilst I was there I met a lad from Shrewsbury who told me about the partnership and as I have family in the area I decided to move here and was offered a place in an ex-offender’s hostel.

“I needed to make changes as I’d been in and out of prison three times but I didn’t know where to start and as I’m not from Shrewsbury it was great to know I could pop in to the partnership and meet friendly faces.

“I received support with alcohol awareness – I was a heavy cannabis and occasional cocaine user - and was helped with job searches and how to build my CV.

“Life is pretty positive now. I’ve got my own house, am in full-time employment and have a girlfriend. Whilst I have to put the work in myself to keep on the straight and narrow, without the support I wouldn’t be where I am now.”


Val had a breakdown after losing five people close to her in the space of one year. She said: “I didn’t go out for years and was in so much debt I didn’t open any mail. I wouldn’t talk to anyone at first but I got help with food parcels and with Bromford’s support am now paying my bills and have a lodger so I am more comfortable financially. I would advise anyone to have a Rachel! (Bromford support worker). Without her, I wouldn’t be here or have a house – I would be in a psychiatric hospital.”


“The partnership has supported me very well: it’s kept me off the streets. I wanted to sign up to the army at 16 but I had leukemia when I was 14 which meant I couldn’t join. I’ve now been off the treatment for five years so can apply again. I’m in a good place.”

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