Bromford announces Carolyn Bell as new ICT director
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Carolyn Bell has joined Bromford, leading provider of social housing and support services in the West Midlands, as its new director of ICT.
Responsible for delivering innovative ICT solutions to colleagues and customers, she said: “This is an exciting time to join Bromford which has such a forward thinking culture when it comes to communications and working to inspire customers, encouraging them to be the best they can be. I am impressed at how colleagues engage customers in online forums, produce fresh thinking with our online annual reviews and provide such a cutting-edge and interactive website.”
Carolyn holds an MBA from Manchester Business School and has previously worked at the Guardian Media Group and Trader Media Group (TMG). As Head of IT Operations at TMG, she was responsible for the IT infrastructure behind autotrader.co.uk, one of the UK's busiest online classified advertising websites. Relocating with her family from the North West to the Midlands in 2009, she took an interim operations director role and then joined Alliance Medical Ltd as IT director, responsible for driving business transformation and delivery of solutions supporting the transmission of digital images and reports for medical scanning facilities. This involved improving the digital service which ultimately helped to improve clinical outcomes for patients, specifically those diagnosed with cancer.
She lives in Leamington Spa with her husband and daughter.
Nick Cummins, executive director, said of Carolyn’s appointment: “This is well timed as we are in a period of transformation, focusing on supporting our customers to be the best they be, either supporting them online with their tenancies, engaging with them through Connect, our online social network, or supporting those most vulnerable with key health issues. We welcome Carolyn’s great experience and input in driving this forward.”