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This coming Christmas period our customer service centre will be open as usual during normal working days - we’ll be closed for the holidays.

Outside of these hours our customer service centre will only be able to take emergency calls. We class an emergency as an incident where there is an immediate danger to your safety, or that of your property.

Our opening times this Christmas are:

Friday 23 Dec – 8am till 6pm

Saturday 24 Dec – 9am till 2pm

Sunday 25 Dec to Tuesday 27th Dec – CLOSED

Wednesday 28 Dec to Friday 30 Dec – 9am till 5pm

Saturday 31 Dec – 9am till 2pm

Sunday 1 Jan – CLOSED

Monday 2 Jan – CLOSED

Tuesday 3 Jan – 8am till 6pm - Normal working hours resumed.

Emergency calls can be made on the usual number: 0330 1234 034

Our social media channels will be monitored as above, and as such we cannot guarantee anything you post will be actioned until our offices are open. 

Please DO NOT post emergencies on social media, always call 0330 1234 034.


From all of us at Bromford, we hope you have a very merry Christmas and a         fantastic new year.