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Neighbourhood manager Jane quick off the mark

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Jane Bax is off and running in her new role as Bromford Living's neighbourhood manager for Telford & Wrekin and Shropshire.

She started last Monday (July 18) and was quick off the mark with a busy first week that includes days shadowing housing managers Keith Veecock and Vicky Smith.

Jane is delighted to join the West Midlands team led by head of neighbourhood Darrin Gamble at a time when partnership working is more important than ever and Bromford is about to roll out the new flexible rents regime.

"It's an exciting time in housing - and an exciting opportunity for me," says Jane, who is stepping up from her previous role in Staffordshire as part of Bromford's community safety team. Before that, she worked for many years as a housing manager based at the Stowe Road office in Lichfield.

"This is a more strategic role - and I relish that challenge - but I shall still be going out there on the operational side with my housing managers getting to grips with their responsibilities.

"In fact, that is my first priority - getting to know my team of five housing managers and getting to know the patch."

It's quite a patch - ranging from the urban streetscapes of Telford to some of the more remote corners of rural Shropshire. But whatever the surroundings, it's the people that count for Jane, who is now based at the Venture Court office in Wolverhampton.

"I like people and I love communicating with them. That, for me, is what housing is all about," she says. "It's not an easy job working in neighbourhood management but it's a very rewarding one - and there are so many exciting new Bromford initiatives such as our new work clubs that are making a real difference to the lives of our customers."

In her leisure time, Janet enjoys playing squash and a bit of distance running.

"Running helps me to relax but I must admit I haven't done much recently. I did think about signing up for the BUPA Great Birmingham Run this year but decided against it because I'm just starting this great new job and need to focus on that," says Jane.

"If I did take part in the half marathon I would want to do it in the best possible time. That's me, I'm afraid. If I do something I want to do it well."

A second new neighbourhood manager, Sue Allen, will join the West Midlands team on August 8. She moves to Bromford from Birmingham City Council and will lead the team of housing managers covering Birmingham and Solihull.

The existing neighbourhood manager for Birmingham, Karen Dean, is moving over to manage the Black Country team. She also retains her responsibility for Bromford's community safety team.

Darrin welcomes the new team members, saying: "It's brilliant to see Jane and Sue joining the team. They both have great enthusiasm and a can-do attitude - and, along with Karen, will complete a very strong neighbourhood management team"

To find out more about why Bromford is a great place to work and how Bromford is creating places where people really want to live, read the Annual Review 2011, Bromford Street.
You can view the 24-page report online at