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Customer service update

We're currently experiencing issues with our systems and only taking emergency repair calls at the moment. If your repair is not an emergency please head to our report a repair page.


Benefit cap calculator

DirectGov have a calculator that will help you to:

  • get an estimate of how much your Housing Benefit could be reduced by if you exceed the level of the benefit cap
  • print the results

Please note: To answer the questions you will need information about the amount of weekly award for each benefit or allowance you or someone in your household have been awarded. The information you put in will not be stored and will only take a few minutes to complete.

Visit the DirectGov website to use the Benefit cap calculator now and to access lots more useful information.