Locality Influence Network

Customers part of the West of England Locality Influence Network have over the months constructively challenged Bromford to improve its services in areas such as such damp and condensation, garages, and improving communication especially in relation to repairs.

The West of England Locality Influence Network is a customer-led group which meets every other month in person at our office in Chipping Sodbury. We are still recruiting customers to join us and would love to hear from you if you are interested in volunteering some of your time.

Customers get involved for many reasons, the most common reasons include:

  • Holding Bromford to account.
  • Making sure customers’ priorities are heard and acted upon. 
  • Embracing and promoting the values of social housing.
  • Learning new skills through doing, training and job shadowing.
  • Gaining new experiences, meeting new people, and keeping your mind and body active. 

If you're interested in getting involved and you want to find out more contact Delphine Guillemoteau, Customer Involvement Officer,  delphine.guillemoteau@bromford.co.uk

The initial conversation will cover what the group does, how much time you will need, how we will support you in the role, and what other involvement opportunities are available if this one doesn’t suit you.