Our relationship with customers.
If you're willing to make the most of your talents, we'll help you get where you want to be. Choosing Bromford means you're happy to be part of our deal.
Our neighbourhood coaches will work with you to focus on what you can do, rather than what you can’t, helping to connect you with each other and with your communities so that you can thrive and grow. To do this we need to have a great relationship with each other - and at the heart of that relationship is The Bromford Deal.
What is the Bromford Deal?
The Deal depends on you, your skills, your ambitions and your aspirations. It’s not about where you have come from it’s about where you are going. We provide you with a home that meets your needs and our coaching approach will help you achieve your goals and make the most of your talents.
We will work with you to agree what it is that you want to achieve in your life (it could be anything that makes you feel more in control of your future) and then you commit to what you need to do to get there and how we can help you. In return we expect you to commit to working with us - making the most of the opportunities on offer and helping to make your neighbourhood a great place to live.
We have a growing range of services to help you achieve more – we have courses to help you get a job; support to help you get your tenancy off to the best possible start; money advice; skills coaches to help you access the right training or learning opportunity; information and advice about home ownership and a whole lot more.
We know the Deal won’t suit everyone, but our homes come as part of a package.
If we find that the Deal isn’t working for both of us, we will need to discuss with you whether being a Bromford customer is suited to you. We want to make the best use of our time and money, and we want to offer our services to those who are going to benefit most from them.