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Keeping your home safe

We take your safety very seriously.  It is important that you live safely in your home, not just for the sake of you and your family but also for those that live around you.

View the Living in your home guide for more information about keeping your home safe.

Fire safety

Welcome to Bromford's information pages on 'Fire Safety in the Home'. Here we will hope to provide you with access to information and films on fire safety in the home, including a link to Staffordshire Fire and Rescue Service's very own 'SugaFlames' and their take on the hit single Push the Button (to the right), which reminds us on the importance of testing our smoke alarms.

To find out more information on fire safety or to contact your local fire and rescue service to arrange a free home fire safety or fire risk check please use the local fire service links below

This leaflet stay safe from fire in your home  give you some great guidance on how to stay safe from fire while living in one of our properties, and as a summary you should:

  • Never leave cooking unattended or get distracted while cooking;
  • Always ensure cigarettes and candles are fully extinguished at night;
  • Don't overload electrical sockets or extension leads;
  • Make sure you know your escape plan and you have no obstacles in your way if you need to use it;
  • And finally always test your smoke alarm regularly (weekly)

Smoke alarms

You are twice as likely to die in a fire if you do not have a working smoke alarm!

All our homes should have at least one smoke alarm fitted to each floor of your property, for example if you live in one of our bungalows then you would have one smoke alarm if you live in one of our three storey town houses you should have at least 3 smoke alarms installed.

Our alarms are mains wired with a back up battery. We will check these alarms once a year when we visit your property to check other things (like in a gas service), however it is your responsibility to check these at all other times. We (and the fire service) recommend you test them every week by pushing the test button on the alarm, If you can't reach it use a broom handle or similar. You should replace the battery when needed. Never remove the battery except to replace it. 

If you do not have a smoke alarm or your alarm does not work report it at once by calling 0330 1234 034 and we will send someone out to fix it for you.

Remember Smoke Alarms Save Lives, push the button to check its always working.

Gas and electrical safety

By law we must service our gas appliances every year and provide you with a copy of the gas certificate. This helps us to ensure the gas appliances in your home are safe and in working order. A gas engineer needs to come into your home to do this and you will need to give access. This is an annual gas service. They will make an appointment with you. If the suggested time and date is not suitable, please rearrange.

Bromford surveyor Nick shows you what to expect on an annual gas service

 

We also test that your home's electrical system and fitted appliances are safe. We will contact you when we need to do this. Please make sure you give us access to your home so that we can complete these important safety checks. If you do not we will take legal action.

You may use multiple appliances in one 4-way bar plug adaptor if you've run out of space. Depending on the appliances you plug in and the amounts of power they generate, it could overload and possibly cause fire. Check the appliances you are plugging in by using this socket overload calculator

Carbon monoxide alarms

Carbon monoxide (CO) is known as the "silent killer" as it is colourless and odourless. It can be emitted by faulty appliances powered by any fuel that burns. These include gas, solid fuel and oil fuels. CO alarms detect the presence of this poisonous gas.

We fit a CO alarm in our customers homes with an open flue or chimney. If you do not have a open flue or a chimney, you can buy a CO alarm from most hardware stores. We will test your CO alarm each year but you should also regularly test it. Please make sure you replace the battery when needed. For further CO advice.

If your alarm is not working contact us on 0330 1234 034 and we will arrange an emergency repair for you.

Thank you to The Katie Haines Memorial Trust for the use of their video. You can find out more here

Your local fire service

Select the appropriate fire and rescue service for your area: