Feedback and performance
We need you to tell us what you think, so we can make improvements and deliver a service that leaves you wanting to recommend us to your friends.
Customer Annual Review
At the end of every financial year, we take a look back on what promises we made to you and how we perfromed against them. We also look at all the feedback you've given us and ideas you've shared to make out commitments for the future, as well as sharing any other exiciting projects we have on the horizon. We call this the Customer Annual Review.
Read our completely digital 2014 Customer Annual Review.
You can also view a snapshot of our latest feedback performance.
By giving us feedback, you're also entering yourself into our monthly prize draw to win an Amazon Kindle FireHD7 - just as a thank you!
There's also the Bromford Lab - our experimental area where we test out new services and products.
Have you got an idea for an improvement or even an idea for a new service? Then call our Bright Ideas Hotline on 01902 396 851 and leave us a message!
How can I leave feedback?
- Submit a feedback form by clicking here.
- Send us a text
- Drop us a text message on 07797 805 644 - just start your message with feedback!
- Why not head over to our Facebook page to to send us a message, you can even find our latest news there too!
Click here to go to Facebook
- Are you a twitterer? We are! Fly on over to Twitter and and feedback there!
Click here to go to Twitter
- Our latest performance
- We listen to you in many ways, either by phone, text, email and even social media like Facebook and Twitter – and we wanted you to know how we are performing!
Check out our latest infographic here