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Customer and Communities Network (CCN)

Our Customer and Communities Network (CCN) is a team of customers who work with us to achieve more - more for our customers and the communities in which they live. They work with senior colleagues and Board members to challenge and test the business, ensuring we’re delivering what we say we will as well as offering value for money.

Calling all customers!

Do you fancy getting involved and influencing our services for the better? Are you interested in your neighbours and how you can all work together to make your community a better place?

If the answer is yes, then take a look at our Network Member job advert and job profile. You could earn £2000 per annum plus travel expenses for being a critical friend.

CCN Chair Yvonne shares more info below, but if you're interested in joining the team, get in touch by completing the form below. We'd really love to hear from you! 


Scrutinising and helping to shape services

Customer Yvonne Kelly has been a customer of Bromford for 12 years and an important part of the CCN for over five. She tells us more about the CCNs role…

“Consistent high standards are important to me, I want to feel proud of the standard my home is maintained to and the quality of the environment I share with my neighbours.  This is, I am sure, a sentiment echoed by many Bromford customers.

“That is why I feel it is important to have face-to-face interaction with our landlord. Being a part of the CCN offers me and other customers the opportunity to have more in-depth insight into the various services offered by Bromford, and reality check how they truly work for the people who access those services. The network members also work with Bromford colleagues in really shaping the way new services are hatched and made real on the ground.“

Take a look at the CCN terms of reference.

We'll confirm dates with you after your application.